Frequently Asked Questions (FAQs)

Residential – Smart Homes

What is a smart home system?

A smart home system allows you to control lighting, heating, blinds, security, music, and more from a single interface — such as a touchscreen, remote, mobile app, or voice command.

What brands do you install?

We specialise in Control4, Lutron, Rivi, Sonance, M&K, and Hikvision, among others — ensuring robust, high-performance systems designed to work together seamlessly.

Can you install smart systems into existing homes?

Yes. Many of our systems, including Control4 and Lutron RA2/RA3, can be retrofitted with minimal disruption. We also work on renovations and new builds from planning stage.

Can I control my home when I'm away?

Absolutely. Our systems include secure remote access, allowing you to control lighting, heating, alarms, CCTV, and more from anywhere via your smartphone.

Do you offer ongoing support or maintenance?

Yes, we offer annual support contracts that include health checks, remote updates, and priority callouts — keeping your smart home running smoothly.

Do you work with architects and interior designers?

All the time. We collaborate closely with your project team to ensure seamless integration of AV and automation with your home’s design.

Commercial – AV & Smart Integration

What types of commercial projects do you work on?

We provide AV solutions for:

  • Meeting & conference rooms

  • Lecture theatres

  • Retail & hospitality venues

  • Digital signage & LED walls

  • Office-wide networking and automation

  • Education & public sector installations

Can you integrate AV with Microsoft Teams or Zoom rooms?

Yes. We install certified video conferencing systems using Yealink, Logitech, Crestron Flex, and Polycom, including full integration with Teams and Zoom platforms.

Do you offer digital signage and content management?

Yes. We supply and install a full range of commercial digital signage displays, video walls, and content management systems, suitable for 24/7 use in retail, hospitality, and public spaces.

Can you handle multiple sites or nationwide installs?

Yes. While we’re based in the Midlands, we deliver and manage multi-site installations across the UK, and work with contractors and IT teams to ensure consistency.

Do you offer maintenance contracts for commercial systems?

Absolutely. We offer tailored maintenance packages for commercial clients, including service-level agreements, remote support, and regular system checks.

Can you work alongside construction or fit-out teams?

Yes. We’re experienced in working as part of a wider project team and can coordinate with M&E contractors, architects, and builders to ensure clean integration of all systems.